Corporate Security Case Study — Canary Wharf

Financial services firm managing a contentious redundancy programme

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The brief, environment and risk

Risk

Elevated risk of workplace confrontation and unauthorised access during a sensitive HR process.

Environment

Multi-tenant tower with shared lobby and landlord-controlled base building security.

Threat Level

Medium — no named threat, high emotional exposure across a large affected group.

Complexity

Security had to be present without signalling distrust to remaining staff.

Identified threat vectors

Landlord security controlled the lobby, not the client

Access rights had to be revoked in step with HR meetings

Two directors had received abusive correspondence

Any visible escalation risked press attention

Operational response

Advance Reconnaissance

Every location used during the assignment was surveyed in advance, with access points, drop points and nearest A&E departments recorded in writing before the first movement in Canary Wharf, London.

Chauffeur Coordination

Secure transport was coordinated with the protection team so vehicle positioning, timing and alternate routes were fixed before each movement rather than decided on the day.

Protective Surveillance

Low-profile observation was maintained around the principal so risks were identified and resolved before they reached the protected party.

Residential Security

Where a residence formed part of the assignment, perimeter, lighting, access logging and staff response procedures were reviewed and documented.

Route Planning

Primary and alternate routes were planned for every movement, with timing chosen to reduce predictable exposure at arrival and departure points.

Deployed structure

Discreet Floor Officers

Business dress, positioned by meeting schedule

Close Protection Officers

Travel cover for the two exposed directors

Operations Manager

Schedule synchronisation with HR and landlord security

Operational sequence

Week -2

Risk assessment aligned to the HR meeting schedule

Weeks 1-6

Cover delivered meeting by meeting with daily logs

Week 7

Written debrief with recommendations for future processes

Measurable outcomes

All 137 process meetings completed without incident

Access revocation synchronised with HR schedule; no gaps recorded

Two directors provided with discreet travel cover for four weeks

No press coverage of the process

Operational expertise

Workplace risk peaks in scheduled, predictable moments. Mapping security to the HR timetable is more effective than adding guards to the lobby.

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