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Accessibility Statement

Our commitment

VIP Protection Services is committed to ensuring that this website is accessible to the widest possible audience, regardless of technology or ability.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Conformance status

We believe this website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to improve accessibility across the site and will update this statement as improvements are made.

Accessibility features

This website includes the following accessibility features:

  • Semantic HTML structure with appropriate heading hierarchy
  • Descriptive alt text on all informative images
  • Keyboard-navigable interactive elements
  • Sufficient colour contrast between text and background
  • ARIA labels on navigation landmarks and interactive controls
  • Responsive design that works across screen sizes and devices

Known limitations

We are aware of the following limitations and are working to address them:

  • Some older PDF documents may not be fully accessible to screen readers
  • Some third-party embedded content may not meet all accessibility requirements

Feedback and contact

We welcome feedback on the accessibility of this website. If you experience any barriers to access or have suggestions for improvement, please contact us:

enquiries.vip.protection.service@mail.com

We aim to respond to accessibility feedback within 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Please note that these regulations apply primarily to public sector bodies. VIP Protection Services is a private company and is not legally required to comply with these regulations; however, we are committed to making our website as accessible as possible as a matter of good practice.

Review

This statement is reviewed annually and updated to reflect any changes to the accessibility of this website.

Last reviewed: October 2026