How We Work

Before deployment, our team establishes a clear picture of the client's requirements, environment and identified risks.

• The client's objectives and concerns
• The nature and level of identified risk
• Locations and environments involved
• Expected movements and public exposure
• Existing security arrangements
• Transport and accommodation requirements
• Any relevant family, corporate or event considerations
• Required level of discretion and visibility

A written risk assessment is then used to determine the appropriate level of protection.

Where appropriate, advance work is completed before the principal arrives. This can include:

• Venue and location assessments
• Liaison with venue management and existing security teams
• Access and egress considerations
• Transport and arrival/departure planning
• Review of foreseeable crowd, media or public-facing risks
• Identification of suitable contingency arrangements
• Coordination with the client's private office, PA, event organiser or management team

Operational information is shared strictly on a need-to-know basis.

Officers are selected according to the requirements of the assignment rather than using a one-size-fits-all approach. Considerations may include:

• SIA licensing and relevant qualifications
• Previous experience relevant to the assignment
• Professional presentation
• Communication and interpersonal skills
• Experience working with high-profile or private clients
• Language and cultural requirements
• Gender or other client preferences where appropriate

The deployed team receives a detailed briefing before commencing the assignment.

A designated team leader or duty manager oversees the operation where required. Depending on the assignment, operational management may include:

• Maintaining communication with the client's nominated representative
• Monitoring changes to the itinerary
• Coordinating with venues, drivers and third-party security teams
• Managing unexpected changes to movements
• Maintaining appropriate incident and activity records
• Escalating significant concerns through the agreed reporting structure
• Maintaining continuity between shifts and team members

The objective is to provide effective protection while allowing the client to continue their normal activities with minimal disruption.

Protection plans include appropriate contingency arrangements based on the assessed circumstances.

Where circumstances change, the operational plan can be reviewed and adjusted accordingly. Any significant incident or security concern is documented and escalated through the agreed chain of communication.

Following completion of an assignment, the operation can be reviewed through a structured debrief. Depending on the engagement, this may include:

• Summary of the assignment
• Significant observations
• Incidents or near-misses
• Changes made during deployment
• Client feedback
• Recommendations for future protection
• Areas identified for improvement

Where required, a written after-action report can be provided to the client's authorised representative.