Company News · London · 29 December 2026
VIP Protection Services has introduced a 24/7 nationwide security response capability, providing urgent close protection deployment, alarm response and incident escalation cover across the United Kingdom.
“Security emergencies do not happen during office hours. The value of a response desk is that a competent decision gets made at three in the morning by someone who has the roster in front of them.” — spokesperson, VIP Protection Services
What the response desk provides
The desk is staffed continuously and acts as a single escalation point for existing and new clients. It coordinates urgent officer deployment, alarm and key-holding response, incident escalation and liaison with emergency services where required.
For corporate clients, the desk can be named as the out-of-hours escalation contact in travel and security policies.
- • Urgent close protection deployment
- • Alarm activation and key-holding response
- • Incident escalation and emergency services liaison
- • Named out-of-hours contact for corporate policies
- • Logged response with written post-incident reporting
Response expectations
Urgent requirements are triaged on receipt. In London, officers can frequently be deployed within hours; nationwide deployment depends on hub proximity and officer availability at the time of the call.
The desk will always give a realistic time rather than an optimistic one, because a protective plan built on an unrealistic arrival is worse than no plan.
Why this matters for duty of care
Corporate travel and security policies frequently identify no reachable out-of-hours contact. Where an incident occurs, the absence of a named, competent escalation route is a documented failure.
Naming a staffed 24/7 desk closes that gap at minimal cost.
Reporting
Every response is logged with timings, actions and outcome, and a written report is issued to the client.
That record supports insurer notification, police liaison and internal review.
Related services
Frequently asked questions
Is there a 24/7 security contact?
Yes. The response desk is staffed continuously and acts as a single escalation point for urgent deployment, alarm response and incident coordination.
How fast can a bodyguard be deployed in an emergency?
In London, deployment within hours is frequently achievable. Nationwide timings depend on hub proximity and officer availability, and a realistic estimate is given on the call.
Can the desk be named in our corporate travel policy?
Yes. Corporate clients commonly name the desk as their out-of-hours escalation contact.
Does the desk handle alarm response?
Yes, including key holding and attendance to a defined procedure with logged response and written reporting.
Is the response service available to new clients?
Yes, subject to triage on receipt, though retained clients have assessment and assignment records already in place, which speeds deployment.
Notes to editors
VIP Protection Services is an SIA-licensed close protection and private security company headquartered in London and operating nationwide. All operational officers hold valid Security Industry Authority licences and are screened to BS 7858.
020 3488 5714
enquiries.vip.protection.service@mail.com
This release may be reproduced with attribution to VIP Protection Services and a link to the original release.